Return & Exchange Policy
Sierra-Olympic wants you to be 100% pleased with your purchase from sierraolympic.com. If you are not fully satisfied with your product, you may return it within 30 calendar days of delivery for exchange or refund. If a refund is preferred, the full product purchase price will be returned to you by the original purchase method; however this will not include reimbursement of shipping, handling or other service charges. All returns for refund or exchange require an RMA number.
The product must be returned in new condition with original packaging and sales receipt to ensure full credit. Shipping must be pre-paid; we will not accept COD deliveries. Sierra-Olympic reserves the right to inspect and test the product, and upon confirmation of condition, Sierra-Olympic will issue a full refund. Sierra-Olympic may charge a handling fee for items that are not complete or items that cannot be returned to new condition.
To get an RMA# and return shipping address, please call (855) 222-1801. Packages received without the RMA# clearly displayed on the outside of the box will be refused.
After obtaining an RMA #, please pack the product securely and send it via a trackable and insured method to the address given to you.